Where Do We Ship To?
FedEx and USPS do not service all countries. We are only able to fulfill/ship orders to countries that accept nail polish and are covered FedEx. Please use our shipping rates calculator on our cart page to see if we ship to your area.
Orders are generally processed and shipped within 3-5 business days. Please allow for additional processing time during launches, special promotions, and holidays.
Customs Duties & Import Fees
As of February 2020, international customs duties and import fees are now included in the shipping costs during checkout so you’ll know what the full cost is up front. This way you won’t be charged additional fees when your package arrives in your country. We are excited to offer a better experience for everyone ordering internationally!
If you are not satisfied with your order, send an email to firstname.lastname@example.org within 90 days of your order date. Please include your order number and the name of the items you wish to return and we will send you a free return label.
Items can only be returned for a refund or gift card for the price paid after promotions or discounts have been applied; shipping fees are non-refundable. We are unable to offer exchanges at this time.
Collection Sets must be returned in their entirety. Partial returns will not be accepted.