Where Do We Ship To?
Argentina, Australia (except South Australia, Western Australia, and Tasmania), Austria, Bahrain, Belgium, Bulgaria, Canada, Croatia, Czech Republic, Denmark, Finland, France, Germany, Hong Kong, Hungary, Iceland, Ireland, Israel, Japan, Kuwait, Liechtenstein, Lithuania, Luxembourg, Malaysia, Netherlands, Norway, Philippines, Poland, Qatar, Singapore, Slovakia, Slovenia, South Korea, Sweden, Switzerland, Taiwan, United Arab Emirates, United Kingdom, United States.
FedEx and USPS do not service all countries. We are only able to fulfill/ship orders to countries that accept nail polish and are covered by FedEx.
Orders are generally processed and shipped within 2 business days. Due to increased volume during new product launches, orders may take up to 10-14 days to ship. Please allow for additional processing time during launches, special promotions, and holidays. Shipping carriers may be experiencing additional delays due to the impact from COVID-19.
Customs Duties & Import Fees
As of November 6, 2020, international taxes and duties are now listed during checkout so you’ll know what the full cost of your order is up front. This way, we can keep each country’s taxes and duties accurate and up-to-date as they change, and you won’t be charged additional fees when your package arrives in your country. Your cost for shipping will be listed separately for transparency. We are aiming to offer a better experience for everyone ordering internationally.
If you are not satisfied with your order, send an email to firstname.lastname@example.org within 90 days of your order date. Please include your order number and the name of the items you wish to return and we will send you a free return label.
Items can only be returned for a refund for the price paid after promotions or discounts have been applied; shipping fees are non-refundable. We are unable to offer exchanges at this time.
Collection Sets must be returned in their entirety. Partial returns will not be accepted.